Support

SHIPPING & DELIVERY

Orders are processed within 2–3 working days.
Delivery timelines typically range between 7-10 working days, depending on your location.
Tracking details will be shared once your order has been shipped.

RETURNS & EXCHANGES

We understand that sometimes a piece may not feel right.
We currently do not offer returns.
However, exchanges are accepted within 3 days of delivery in case of sizing issues or manufacturing defects, provided the item is unused, unwashed, and in its original condition with all tags intact.
To request an exchange, please contact us at labelsomyagoyal@gmail.com or 96494 32969 with your order details.

CASH ON DELIVERY (COD) & UPI PAYMENTS

•    CASH ON DELIVERY (COD)
To confirm a Cash on Delivery order, a 30% advance payment is required.
The remaining amount can be paid at the time of delivery.
A nominal COD charge may be applicable and will be displayed during checkout.

•    UPI PAYMENT (FULL PAYMENT OPTION)
You also have the option to make a 100% payment via UPI.
At present, UPI payments are not processed directly through the website.
To complete a full UPI payment, please reach out to us via WhatsApp on 96494 32969 or email at labelsomyagoyal@gmail.com, and we will share the direct UPI payment link with you.

This process helps us ensure smoother order confirmations and timely deliveries while we continue to improve our payment systems.
Thank you for supporting an independent brand in its early days.

CARE INSTRUCTIONS

Our garments are delicate by design.
We recommend gentle hand wash or dry clean to preserve the fabric, embroidery, and colour.